Shipping Policy
Caplers Solutions is a professional digital service provider offering a wide range of IT and technology-related services, including website development, digital marketing, custom software solutions, branding, and consulting services. As the majority of our services are delivered digitally, physical shipping is generally not required. This Shipping Policy explains how our services are delivered and how physical shipping, if applicable, is handled.
Nature of Services
Caplers Solutions primarily provides digital and intangible services. These services include website design and development, digital marketing services such as SEO, social media marketing and paid advertising, custom software and application development, graphic design, UI/UX design, branding services, website maintenance, technical support, and IT consulting. Since these services are delivered electronically, no physical shipment is involved in most cases.
Digital Delivery of Services
All service deliverables are provided digitally using secure and reliable methods. Delivery may take place through email communication, cloud storage platforms such as Google Drive or similar services, direct access to hosting servers or dashboards, or through project management and collaboration tools.
The mode of delivery is decided based on the project scope, technical requirements, client preferences, and mutual agreement before the commencement of work. Clients are responsible for ensuring that they provide accurate contact details and access credentials required for smooth service delivery.
Physical Shipping (If Applicable)
In rare situations where physical materials are required, such as printed branding assets, documents, hardware-related materials, or any other tangible items, physical shipping may be arranged. In such cases, all shipping-related details including courier partner, estimated delivery timelines, and applicable shipping charges will be communicated clearly to the client in advance.
Any shipping charges applicable will be borne by the client unless otherwise agreed in writing. Caplers Solutions shall not be held responsible for delays, damages, losses, or delivery failures caused by third-party courier or logistics service providers.
Delivery Timeline
Project timelines are discussed, finalized, and agreed upon before the start of the project. Delivery timelines depend on multiple factors such as project complexity, scope of work, timely approvals, feedback from the client, and submission of required content or data.
Any delay caused due to incomplete information, delayed approvals, changes in requirements, or non-responsiveness from the client may affect the original delivery schedule. Caplers Solutions shall not be liable for delays arising from such circumstances.
Shipping and Service Availability Locations
Caplers Solutions provides digital services to clients across India and internationally. Since most services are delivered online, geographical location does not restrict service availability.
Physical shipping, if required, is subject to serviceability of the client’s location and availability of courier services. International shipping timelines and charges, where applicable, may vary depending on destination, customs regulations, and courier partner policies.
Incorrect or Incomplete Information
Caplers Solutions will not be responsible for delivery issues arising due to incorrect, incomplete, or inaccurate information provided by the client. This includes incorrect email addresses, wrong contact numbers, invalid access credentials, or incorrect delivery addresses for physical shipments.
Clients are advised to carefully verify all information before project confirmation or dispatch of any physical material.
Third-Party Dependencies
Certain services may rely on third-party platforms such as hosting providers, domain registrars, payment gateways, cloud services, or courier and logistics partners. Caplers Solutions does not control these third-party services and shall not be liable for delays, service interruptions, technical issues, or losses caused by such third parties.
Policy Updates and Modifications
Caplers Solutions reserves the right to update, revise, or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on the website. Continued use of our services after such updates indicates acceptance of the revised policy.
Contact Information
For any questions, concerns, or clarifications related to this Shipping Policy, you may contact us at:
Caplers Solutions
Station Road, in front of 52 Dukaan
Karmchari Colony, Dewas
Madhya Pradesh – 455001, India
Email: info@caplers.com
